Water Hygiene Services
Professional Water Hygiene Services Across the UK
Are you responsible for a building, workplace, or site using water?
If you’re a landlord, facilities manager, or duty holder, ensuring safe and compliant water systems is your responsibility.
At Comfort Services Group, we specialise in managing water hygiene and Legionella risk, delivering safe, legal, and audit-ready water systems.
For expert advice or a quote, call us or send an enquiry today.
Our Water Hygiene Services
Our experienced engineers clean and disinfect new or updated pipework to remove dirt and germs, keeping your water systems safe from health risks like Legionnaires’ disease.
We handle all parts of your system, including tanks, taps, and showers, ensuring regular maintenance prevents harmful bacteria from developing.
Legionella Risk Assessment & Provision of Building Hygiene Log Books
Chlorination and Sterilisation
Chlorine Dioxide Dosing
Sanosil – An Effective, Safe and Environmentally Friendly Biocide
Ultraviolet Water Disinfection
Cold Water Tank Cleaning and Disinfection
Comfort Compliance
Legionella in Schools UK: Are Your Students Safe from Legionella?
Facilities Management for Water Treatment
Why Water Hygiene & Legionella Compliance Matter?
Water safety isn’t just a matter of ticking boxes.
It involves health, the law, and your peace of mind.
Health Risks: If water stands still, bacteria like Legionella can multiply, posing a real risk to anyone using your building.
Legal Compliance: The law requires you to control these risks. Ignoring them can lead to fines or, worse, harm to staff and visitors.
Business Reputation: By managing water hygiene and following UK rules, you keep everyone safe and show that your business is run responsibly.
Trusted Water Hygiene Specialists in the UK
When it comes to clean water, you want people who know what they’re doing.
Comfort Services Group is trusted by organisations all over the UK. We don’t offer “one size fits all” solutions.
We look at every client’s building and needs before making a plan.
Our team’s knowledge comes from years of training and experience.
That’s why clients trust us with jobs large and small – because they know we’ll do things right, every time.
Members of the Legionella Control Association
We’re part of the Legionella Control Association (LCA). The LCA is recognised in the industry for checking that members are working to a clear Code of Conduct and the right standards. We undergo regular checks to make sure we’re following the best practice. With us, you have a team that’s accountable and officially up to standard. It means you don’t have to worry—our hygiene services are carried out as they should be.
Compliance with ACOP L8 & HSG 274
UK rules around water safety are strict and can be confusing. We make it simple for you. Our team knows the ACOP L8 and HSG 274 guidelines inside out. When we look after your site, we follow these rules to keep you on the right side of the law. No jargon or guesswork – just practical advice and proper records. If rules change, we let you know and help you stay compliant.
Experienced Consultants & Engineers
Our engineers and consultants are hands-on experts. They regularly sort out a wide range of water hygiene problems, including Legionella control, cleaning, and pipework fixes. Many have been in the field for years and have seen most situations before. We support all team members with ongoing training. When you work with us, you can always speak to someone who understands your needs and can find solutions quickly.
Delivering Water Hygiene Services Across Key UK Sectors
Every place is different. Schools, hospitals, offices, shops, industrial plants – all need safe water, but their needs aren’t always the same. We work with all these sectors, plus FM companies and public service buildings. Our services cover everything from basic checks to full management for large sites. We adjust how and when we do our work to cause the least disruption. Whether it’s a school needing safe drinking water or a hospital controlling Legionella, we get it sorted.
Water Hygiene Risk Assessments & Ongoing Monitoring
One check isn’t enough for water safety. Issues can crop up anytime. That’s why we do full system inspections but also offer regular checks. We monitor temperatures, take water samples, and check chemical levels. We also inspect for things like leaks, unused outlets, or dead legs in the plumbing. If something isn’t right, we act. For your records, we provide clear paperwork—useful for compliance and audits. Our focus: spot risks early and act before they cause problems.
Legionella Monitoring, Management & Consultancy
Working against Legionella bacteria takes regular attention and a sensible plan.
We help you with advice, checks, and actions that keep your water systems safe. It isn’t just about one checklist—watching for risks and sorting problems is ongoing.
Here’s what we can do for you:
Legionella Risk Assessments
Legionella risk assessment is where it all starts. We walk through your site, looking for places where bacteria could grow, like cold water tanks or rarely used taps. We think about who could be at risk, then write a clear report. This lets you see what needs fixing or changing to cut risk.
Legionella Monitoring & Water Sampling
Checking for Legionella isn’t just one lab test. We measure temperatures and look for places where bacteria might thrive. We take water samples at different points in your system for lab analysis. Real results help you know if your fixes are working. If there’s an issue, you’ll hear from us straight away.
Legionella Management & Control Schemes
Preventing problems takes good routines. We help you with written control schemes, setting out when to clean, flush outlets, or inspect tanks. A strong plan means nothing gets overlooked. We stick with you as things change and help update your schedule when needed.
Legionella Training for Duty Holders & Staff
Sometimes the risk isn’t the pipes or water; it’s not knowing what needs doing. We train duty holders and anyone involved in water hygiene so they know their responsibilities. Training topics include what to watch for, the law, and simple checks. A team that understands Legionella is a team that keeps systems safe.
Water Hygiene Compliance & UK Regulations
UK law says you must keep your water systems safe.
You can’t ignore legal duties or leave gaps. We help take the guesswork out of compliance. Our team keeps up to date with what’s needed.
If something in the rules changes, we update your plan. Our reports and records meet the standards for any inspection—so you’re always prepared.
Approved Code of Practice (ACoP L8)
ACoP L8 sets the main rules on Legionella control and water hygiene. If you can show you follow it, you’re usually meeting what the law expects. We make sure your risk assessments, records, and routines follow L8. It’s a clear, strong way to prove your site is safe.
HSG 274 Guidance
HSG 274 is a guide to making water systems safe. It deals with things like cooling towers, hot and cold water, and more. If you’re not sure how to apply it, don’t worry—we can do that for you. We use this guide to keep your testing and maintenance up to date, so you don’t have to worry about the details.
Our Water Hygiene Process
Our step-by-step method keeps things straightforward and safe.
We aim to do a thorough job with as little hassle for you as possible.
Want to know how we keep your water in top shape?
Here’s our process:
01
First, we visit your site and check the full water system. We look for possible issues, like unused pipes or hidden tanks. The aim is to find risks before they become problems.
02
We take water samples from different parts of the system so we know what’s happening inside. Testing is sent to specialist labs. It shows us if there are bacteria or other problems.
03
If we need to, we carry out fixes right away. That could be cleaning tanks, relining, or repairing pipes. Everything is done to a high standard, with safety first.
04
After, we set up regular checks. We monitor for changes in temperature or chemicals. We write up reports you can keep for inspections or your own records.
05
Throughout, we’re on hand to help. Got a question, or need to update the plan as your system changes? Just ask for support—our aim is ongoing compliance.
What Our Customers Say About Us
“The team at Comfort Services Group were awesome when they carried out the Legionella Control works at our offices, they were very accommodating, Tom and the guys on site were a pleasure to work with. I would recommend the services of Comfort Services Group without reservation. Excellent First impressions with the Office Team, which was mirrored by the guys who did the work. Thanks guys.”
Michael Green
“I have had Comfort commissioning working on different projects for the companies i have worked for over the past 15 years. They have assisted in many difficult projects throughout the country. Andy and Lawrence have been very professional and helpful. i found their attitude, and pro-active approach to be of very high standard. i will always push to use them on future projects”
Chris Richards
“Comfort commissioning are a great company, they deliver great services and the team there are very helpful and efficient. They really do care about their customers and take a keen interest in ensuring a high level of customer service is maintained at all times.”
Gary Clatworthy
“Fantastic service from Comfort from start to finish. Very responsive, friendly, reliable and professional.”
Sarah
“Contacted Comfort Commissioning Services Ltd for advice about unusual deposits in the header tank of an open vented domestic heating system. Not core business for them, but one of their directors responded to me really quickly via email with some excellent free advice which was greatly appreciated. Very impressed.”
Pete Davies
Speak to Expert Water Hygiene Consultants
Ready to ensure your site is fully compliant? Our expert consultants provide straightforward, advice-led guidance to help you navigate your legal obligations with confidence. We focus on practical solutions tailored to your specific needs, offering a low-pressure approach that prioritizes your safety over a sales pitch.
Contact Comfort Services Group today for a professional consultation and a clear path toward total water hygiene compliance.
Case Studies
Want to see real results?
Our case studies show how we solve water hygiene and Legionella control problems for different clients. You’ll see stories from hospitals, schools, factories, and shops.
We outline the challenge, what we did, and the difference we made. These examples prove that safe water isn’t about luck – it’s about applying know-how in practice.
Frequently Asked Questions
How often should water hygiene tasks be done?
It depends on what your risk assessment says and what your building uses. Monthly checks of temperature and regular inspections are common. Some jobs, like tank cleaning and shower disinfection, might be done every three to twelve months. We help you build a plan that covers all the legal requirements and matches HSG 274.
Do you offer remedial works?
Yes. If an assessment finds something wrong, we can fix it. Our team works on water tank relining, dead leg removal, cleaning, pipework changes, and similar tasks. We aim to fix issues properly so they don’t return. All work is carried out to ensure full compliance is restored.
What are the signs of poor water hygiene in a system?
You might spot cloudy or coloured water, a bad smell, or taps that keep changing temperature. Sometimes you won’t notice a problem until testing shows something’s wrong. Stagnant water or pipes not being used are also signs to take action. If you think something isn’t right, contact us and we can check it for you.
Are you a certified water hygiene company?
Yes, we are part of the Legionella Control Association. This means our methods and management are audited and checked regularly. Our team is trained and stays up to date on industry best practices. When you work with us, you get a reliable partner using recognised standards for water hygiene and safety.
